Problem solving in England and Wales

Research Institution / Organisation

University College London

Principal Researcher

Aiden Sidebottom

Level of Research

Professional / Work-based

Project Start Date

December 2018

Research Context

​To conduct primary mixed-methods research in twenty police services in England and Wales exploring if, how and what problem solving and demand reduction activities are being implemented.  This project will establish and describe a baseline against which progress in the implementation of problem solving and demand reduction activities can be assessed.

The research is being undertaken in support of the Problem Solving and Demand Reduction Programme hosted by South Yorkshire Police.

Research Methodology

​Data will be collected via:

  1. an online quantitative survey addressed to a representative sample of police officers and civilian staff of all roles and ranks in the twenty police services selected for study.  The survey will ask questions about respondents' knowledge of and involvement with problem solving and demand reduction activities, perceived obstacles and barriers to the adoption, spread and impact of problem-solving and respondents' awareness, understanding and experience of problem solving more generally.
  2. an analysis of problem solving and demand reduction related documents and
  3. qualitative, semi-structured interviews with key stakeholders tasked with implementing and doing problem solving.


Interim reports and publications

​Not available

Date due for completion

April 2020
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