The Street Triage project

Research Institution / Organisation

University of Sheffield

Principal Researcher

Rivka Smith

Level of Research


Project Start Date

October 2016

Research Context

Research Aim:

  • To critically examine the delivery of Street Triage schemes in England and Wales.

Research Questions:

  • What is understood about the role, purpose and delivery of Street Triage by service users with lived experience of the schemes, police officers and mental health practitioners? 
  • What is the nature of multi-agency partnership working in Street Triage?
  • Has the implementation of Street Triage schemes impacted upon the operational role of police officers when attending incidents where a mental health issue is evident to the attending officers?
  • Should Street Triage be delivered in the future?

Research Methodology

  • Observation of three Street Triage schemes in two case study police force areas for a period not exceeding 6 weeks per scheme and attendance at multi agency meetings held within these areas where in existence over a 12-month period (2018-2019)
  • Service User open question postal questionnaire sent by the host site on behalf of the researcher to people that have been seen by the Street Triage team over an 18-month period between 1st September 2016 and March 1st, 2017
  • Semi-structured interviews with Street Triage Stakeholders; Mental Health Practitioners; Police Officers and Service Users from three schemes in two case study constabularies


  • Past or present Service Users with lived experience of Street Triage Schemes;
  • Staff employed by NHS Trusts who work on Street Triage Schemes (Approved Mental Health Professionals; Nurses; Social Workers);
  • Police Officers who have worked/currently work on Street Triage schemes;
  • Street Triage Managers;
  • Street Triage Funders (CCG/Trust commissioners)


  • Observation of three Street Triage Schemes 
  • 1000 Self report questionnaires to be sent
  • 30 Practitioner Interviews (Managers, Police Officers, Mental Health Workers)
  • 20 Service User Interviews

Interim reports and publications

‚ÄčNot available

Date due for completion

September 2022
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